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Comfort comes first: A height-adjustable stand and a monitor that tilts, swivels and pivots so you look your best and feel your best for all-day conferencing. Disable Intel SmartSound Technology for USB Audio driver in the Device Manager and restart the computer, laptop, or other device. Due to different video formats (aspect ratio) of DVDs and videos, the monitor may display in screen. A few permanently bright or dark pixels are considered normal by industry standards. The exact number of pixels that are allowed varies depending on the monitor. Refer to Dell Display Pixel Guidelines for more details. Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
Due to legacy platform cannot recognize or output 5120 x 1440, we suggest changing EDID to lower resolution to cover this compatibility problem. You cannot use the mute on the connected device, which you should be able to when Echo Cancelling Speakerphone is selected. Windows OS level computer volume change, line out (when you select echo canceling speakerphone) volume cannot be adjustable. When you notice screen abnormalities such as distortion, clarity, horizontal or vertical lines, color fade, it is a good practice to isolate the monitor by running the Built-In Diagnostics.
Adjustability
Ensure that the monitor's microphone is selected and enabled or unmuted on the setting in VoIP or UC application. You can adjust the volume by adjusting the volume bar on the player application (like media player), not the Windows OS level or adjust the volume through the line out external speaker device. Outstanding value: Hanging out virtually with friends, family and co-workers gets an upgrade, thanks to this monitor’s built-in camera, noise-cancelling microphones and dual 5W speakers. You’ll enjoy amazing video clarity and crystal-clear sound. When you press the volume up or down buttons, the OSD volume bar is lagging or delayed with 11th generation Tiger Lake processor.
Disconnect and reconnect the USB cable between the computer and the monitor. Or, use a different USB cable.This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell S2422HZ monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, see the Dell knowledge base article How to Troubleshoot Display or Video Issues on a Dell Monitor or use our monitor self-help guide. Dim or discolored video can be caused by the video cable, so try reseating the cable and swapping with a known good part. Hard drive retention: Hard drive retention is not available on models with a soldered hard drive, including XPS 9315 2in1, Chromebooks or Venue tablets, except the Venue 11 Pro.
Windows OS level computer mute, line out (when you select echo canceling speakerphone) continue to audio output. You cannot change the volume on the connected device, which you should be able to when Echo Cancelling Speakerphone is selected. Windows Display Settings and the resolution settings on the laptop's video or graphics utility may not be compatible. Accidental Damage-Additional Information: Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return damaged unit to Dell. Limit of 1 qualified incident per contract year. For more information, consumers visit Accidental Damage Service Contract (Consumer) or commercial customers visit Accidental Damage Service Contract (Commercial).All other products will be delivered via the fastest available method (excluding bank holidays and weekends) and generally within 3-5 days, depending on customer location. Some USB devices like external portable hard drive require higher electric current; connect the device directly to the computer.
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